The Freedom of Information Act is one of the few tools that actually works against federal bureaucracies. If the SBA screwed you over, FOIA lets you see exactly what they have on file about your case—including internal communications, decision memos, and notes they never wanted you to see.
Will it fix your problem? Probably not. But it often reveals contradictions, errors, and evidence you need for appeals, congressional inquiries, or legal action. Knowledge is power, and FOIA gives you knowledge.
What You Can Request From the SBA
Under FOIA, you can request any "records" the SBA maintains. For loan applications, this includes:
- Your complete loan file - Application, supporting documents, everything you submitted
- Decision memos - Internal notes explaining why they approved or denied you
- Quality review notes - If your file was reviewed for errors
- Communications about your case - Emails between SBA employees
- System logs - Records of what happened to your application and when
- Complaint records - If you've filed complaints, what they did with them
The Free FOIA Template
Copy this template and customize the bracketed sections with your information:
How to Submit Your FOIA Request
Option 1: Email (Fastest)
Send your request to: foia@sba.gov
Subject line: "FOIA Request - [Your Name] - [Loan Number]"
Option 2: Online Portal
Submit through FOIAonline.gov - creates a tracking number automatically.
Option 3: Mail (Slowest)
SBA FOIA Office, 409 3rd Street SW, Washington, DC 20416
What to Expect
Timeline: The SBA is legally required to respond within 20 business days. In practice, expect 30-90 days. Complex requests can take 6+ months.
Fees: The first 100 pages and 2 hours of search time are usually free. After that, expect $0.10-0.25 per page. Commercial requesters pay more.
Exemptions: The SBA will redact some information, including:
- Other people's personal information
- Trade secrets and confidential business information
- Internal deliberative process (they abuse this one constantly)
- Information that could compromise law enforcement
When They Deny or Delay
The SBA loves to delay FOIA requests. If they miss the deadline or give you an unsatisfactory response, you have options:
- Administrative Appeal: Within 90 days of denial, appeal to the SBA's Office of General Counsel
- FOIA Ombudsman: The Office of Government Information Services (OGIS) mediates disputes - ogis.archives.gov
- Federal Court: You can sue to compel disclosure, but this requires a lawyer
What to Do With Your Records
Once you get your FOIA response, look for:
- Contradictions: Did they tell you one thing but write another internally?
- Errors: Did they mis-enter information that affected your decision?
- Timeline gaps: Where did your application sit for months with no action?
- Missing documents: Did they lose something you submitted?
- Policy violations: Did they follow their own procedures?
This evidence supports appeals, congressional inquiries, and sometimes legal action. At minimum, it lets you understand what actually happened to your case—something the SBA rarely explains on their own.
Sample Appeals Language
If they deny your request or over-redact, use this appeal template:
Got Your Records? Share What You Found
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